Human–animal bonds provided structure and companionship, which by improving mental health, aided in recovery, post-crisis. Programs such as the RSPCA NSW Community Programs address pet safety and remove cost barriers, providing relief and encouraging help-seeking. However, separation from a pet can cause stress and anxiety, which can dissuade pet owners from seeking help. Human–animal bonds provided companionship and catalyzed interpersonal connections, which improved mental health and coping during a crisis. Our findings were that human–animal bonds are highly valued by people experiencing crisis situations, and can affect people’s ability to seek help or refuge, and to help people recover after a crisis. This study explores the benefits and challenges of pet ownership for people experiencing crisis situations, from the perspectives of clients from The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) Community Programs.
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